Services
CENTERS OF EXCELLENCE - Respiratory Care
Leveraging on the unique feature of our Ventilator, ELBIOMEDIKA offers high grade professional clinical services virtually in respiratory care to ensure that all devices deployed are monitored by qualified specialists in respiratory care. Should the need arise, the attending specialists can assume control and actual command of the ventilator and change settings to best suit the patient's condition. This approach leapfrogs the quality of service (QOS) to medical centers that are providing ventilatory support to their patients.
Virtual Service Support
Our team will support you all the way .... actually even before you know it we will detect any issues with your device through our Intelligent Diagnostics and Preventive Maintenance System that sends information from the machine to the virtual command and control at the center of excellence seamlessly. This includes alerts for change of consumables, defective components or the need to upgrade the software or subsystems. This saves on time, logistics, and cost. So instead of you chasing after service support, our team will be informing you ahead of time.
24 Hour Service
The center of excellence is manned 24/7 to ensure that there is continuous professional management of the devices to guarantee optimal respiratory care for the patients.